Export Log

[MikeB]

Apologies if this has been asked before but if you create an export log via the internet do you note the number along with date and forward this via a message on the Loewe website detailing any issues, or should you post the information on this site

Thanks in advance

[Loewengrube]

You are welcome to post the log number here in the opened thread dealing with the issue/problem.
And don´t forget to add the exact time of the event and a short description of what happened.

[MikeB]

Thanks; presumably I can also email Loewe direct

[Loewengrube]

Of course. But without any benefit. And you shouldn't take the two-pronged approach. Discussion here and additional contact to Loewe is kind of senceless as we are part of the support also.