Picture format setting adjustment missing

[MikeB]

SL420 Connect 40
No option to adjust picture format other than auto/off

Please refer to earlier report re absence of de-blocking filter adjustment

[Pretch]

I can not confirm. All known formats are available. Do you mean Auto Format? There is on/off offered.

[Pretch]

This is nothing we can help here. Please contact your dealer.

[MikeB]

There should be a picture format button allowing adjustment to 16.9 etc etc not just auto format

Today when switching TV on it is there !; like the De-blocking filter adjustment it randomly removes itself from the menu

I will contact Dealer for repair advising it is not a software issue

[Pretch]

Here, on the same Connect 40 SL420 i see the formats and deblocking filter options

[Tobias.K]

Hi Mike,

are you using always the same signal source (e.g. HDTV or a specific HDMI source) where the settings are sometimes there and sometimes not?
I'm asking because I could imagine that for some sources specific options are not available.

Regards
Tobias

[zxLoewenpfote]

Following the thought from Tobias.K i did a quick check through the available picture settings on various sources/channels.

I can confirm the "Deblocking Filter" is not available on HDTV source channels (german television is using H.264 for HDTV, while SDTV is usually MPEG2 on DBV-C).
So it could be perfectly possible the missing picture format setting also being dependant on the source being viewed.

[Pretch]

Hmm, i see the missing items on all here available DVB sources (SD, HD, UHD).
Maybe there is different stuff/formats in UK.

[MikeB]

Hi there

Yes same source using inbuilt TV tuner

Its all a bit strange ; available sometimes, others not. Same for deblocking filter.

BTW there is a new board in the TV

Must admit not a major issue but the settings are evident my ART SL 410

[MikeB]

Checking again it would appear to be linked to the Channel not Source eg HD/SD

Format/De-blocking disappears when watching BBC HD for eg but evident on other HD channels

Maybe Loewe will look into it?

[MikeB]

Final report:

SL420:
De-blocking filter not available with HD DVB sources
No Format function on BBC1/2 and Channel 4 HD channels

SL410
De-blocking filter available on all DVB sources ie SD/HD
No Format funtion on BBC1/2 and Channel 4 HD channels

[MikeB]

Final report:

SL420:
De-blocking filter not available with HD DVB sources
No Format function on BBC1/2 and Channel 4 HD channels

SL410
De-blocking filter available on all DVB sources ie SD/HD
No Format funtion on BBC1/2 and Channel 4 HD channels

Following recent software update:
SD broadcasts now give the following format options
16:9, 4:3, Panoramic 1/2 + zoom
HD same as before

Also when watching HDR enabled Bluray via HDMI 1, the preset HDR10 format is set at 16:PC which presumably cannot be correct

[Tobias.K]

Hi Mike,

assuming that the BluRay is UHD:
For UHD source, I don't have any picture format setting either, but in my opinion it makes perfect sense not to use any overscan or other scaling when using a source in the native display resolution.

Best regards
Tobias

[MikeB]

Thank you for your courteous and prompt reply Tobias
Yes the player is UHD, a Sony UBP X 800
I understand your point; would I be correct that the 16:9 PC format doesn't use apply any scaling to the picture , whereas all the rest do?

[Tobias.K]

Hi Mike,

yes, "16:9 PC" is the Loewe nomenclature for "overscan off", so each pixel from the source is designated one pixel on the display. 16:9 TV is "overscan on" and all others are somehow zoomed.

Regards
Tobias

[MikeB]

Thanks
Tobias in Germany do you also find the format options for SD DVB differs from HD DVB , or is it something to do with the transmitters in the UK

Kind regards

[Tobias.K]

Hi Mike,

they do differ:
For DVB-C (Vodafone) SD, I have: 16:9, 4:3, Panorama 1, Panorama 2, Zoom; Auto-format is on by default
For all HD sources (720 and 1080), I have: 16:9 PC, TV and Zoom and 4:3 PC, TV and Zoom; Auto-format is off by default
For UHD from my XBox One S, I have no format settings.

Fyi: Deblocking Filter is available for all sources. But I habe an SL310 chassis.

Regards
Tobias

[MikeB]

Hi Mike,

they do differ:
For DVB-C (Vodafone) SD, I have: 16:9, 4:3, Panorama 1, Panorama 2, Zoom; Auto-format is on by default
For all HD sources (720 and 1080), I have: 16:9 PC, TV and Zoom and 4:3 PC, TV and Zoom; Auto-format is off by default
For UHD from my XBox One S, I have no format settings.

Fyi: Deblocking Filter is available for all sources. But I habe an SL310 chassis.

Regards
Tobias

Thanks as I suspected they do differ depend on source/broadcast carrier and not a software fault