Die Oberklasse

Dear Loewe friends...

Sorry, I can only communicate in english. Hopefully someone here can help me. I bought today the LSD TV loewe bild 1.32. I'm planning to use only the W-lan router for my TV experience... (Netflix, YouTube...)
In Berlin I'm a client of Kabel Deutschland.
While setting the device I tried to connect the LCD TV to my router, and nothing works. I gave the correct password, and the TV gave me two choices:

1. the automatic configuration. The outcome is always the the login failed
2. the manual configuration. The outcome is a succesfull connection, (up to 95% quality) but it still seems like it's not working either: I'm trying to download the Netflix app and nothing happens and the browser tells that it can resolve the DNS adress of the server.

Can someone help? it's frustrating to own this amazing piece of technology and not being able to use it.

YOU CAN TRY TO REPLY IN GERMAN, BUT PLEASE BE BASIC.

Vielen Dank

What is the model of your router?
For automatic configuration DHCP must be enabled on the router side. Do other devices (e.g. mobile phone) work?
You should check WiFi settings like encryption (I would recommend WPA2 only).
Does the router implement any restriction like guest network / parental control? If so, try to disable this stuff.

It's all fine... now it works . :-)

Maybe you would like to tell Loewe friends what you did to make it work?

It might help someone else...

Loewengrube hat geschrieben:Maybe you would like to tell Loewe friends what you did to make it work?

It might help someone else...

I actually did almost nothing. Just had to reset the device to the factory settings. and it worked !

OK. Thank you.

So something we always recommend, when things don´t work.

Fine